RETURN POLICIES

THE PERIOD TO PROCESS ANY EXCHANGES OR REFUNDS IS 14 DAYS FROM THE RECEIPT OF THE ORDER.

 WRITE AN EMAIL TO ASKTO.USTUDIO@GMAIL.COM INDICATING:

- ORDER NUMBER

- CONTACT EMAIL

- WETHER YOU WANT TO MAKE AN EXCHANGE OR REFUND

- REASON WHY YOU NEED THE EXCHANGE/REFUND 

-  SHIPPING COSTS WILL BE A CUSTOMER RESPONSABILITY  AS WELL  ANY        ADDITIONAL CUSTOMS FEE CHARGES.

- THE ITEMS RETURNED IN ORDER TO BE REFUNDED OR EXCHANGED MUST BE IN IMMACULATE CONDITION WHICH MEANS :NO WORN , NO WASHED & UNTOUCHED

- FOR ANY OTHER KIND OF COMPLAINTS YOU CAN CONTACT US ON : ASKTOUSTUDIO@GMAIL.COM

- THE REFUND WILL BE PROCESSED ONLY ONCE WE ARE SURE THE ITEM IS IN A PERFECT CONDITION AND WITHIN A WEEK OF THE RECEPTION AT THE ORIGINAL PAYMENT METHOD